Systems reasoning
I follow evidence across technical and operational boundaries until the problem makes sense as a whole.
Field experience / systems depth
A career spent connecting systems—and understanding why they fail.
More than twenty years across IT infrastructure, custom software, network and AV deployment, field service, connected products, satellite manufacturing support, operational workflow improvement, and AI-directed engineering.
How I think about systems
The technology is only one part of the answer.
I look at the people, process, hardware, software, and operating environment together. That broader view helps me find dependencies and failure conditions that disappear when each layer is examined alone.
Requirements translation
I turn observations and stakeholder needs into clear behavior, tradeoffs, failure cases, and acceptance criteria.
AI direction, validation & handoff
I direct bounded AI-assisted work, challenge assumptions, and use diagnostics, runtime tests, documentation, and feedback to establish whether the result works and can be supported.
Formal experience
Different industries. The same systems mindset.
Several earlier roles overlapped because they were part-time, weekend, hourly, or as-needed. Current employer work is described at a high level to protect regulated and confidential details.
Aug 2025 — Sep 2026
Kirkland, Washington
Kirkland, Washington
Amazon
Technician III · Amazon Low Earth Orbit (LEO)
- Supported satellite manufacturing and engineering operations through cross-domain troubleshooting, documentation, validation, and workflow improvement.
- Assisted engineers with occasional environmental-test and thermal-chamber issues by helping repair setups, reviewing results against supplied procedures and limits, and diagnosing failures across sensors, instrumentation, and hardware.
- Used Python to organize and analyze structured test data, compare repeated runs, highlight anomalous behavior, and turn results into evidence engineers could review.
- Integrated programmable data-acquisition and materials-test systems into practical Windows-based measurement, reporting, and operator workflows.
Dec 2022 — Dec 2024
Kent, Washington
Kent, Washington
Lunyar LLC
Master Technician
- Completed residential and commercial work spanning AV, networking, appliances, electrical interfaces, plumbing-connected systems, and structural constraints.
- Coordinated scheduling and dispatch for three field teams and served as the customer communication and field-escalation point for complex issues.
- Traced manufacturer defects, prior-installation failures, and cross-trade interactions to define practical repair plans and completion criteria.
Jan 2008 — Mar 2020
Everett, Washington
Everett, Washington
Everett Yacht Club
Assistant Manager · Primarily weekend work
- Supported venue and event operations for gatherings of up to approximately 150 guests through customer and vendor coordination, scheduling, and day-of execution.
- Maintained event AV, office computers, network infrastructure, domain and DNS administration, organizational email, website hosting, digital contracts, shared files, retention, backup, and recovery.
- Troubleshot and repaired commercial kitchen, bar, and facility equipment.
Jan 2013 — Dec 2014
Tacoma, Washington
Tacoma, Washington
Washington State PTA
IT Administrator · Hourly/on-call
- Administered approximately 10–25 central-office endpoints plus cabling, managed network equipment, routers, VPN connectivity, security controls, web hosting, and the website/application stack.
- Maintained forms, queries, reports, and VBA in an Access-based line-of-business application using shared organizational data sources; the database administrator retained ownership of the underlying structure and bulk-email operations.
- Built and supported temporary registration and payment systems, workstations, networking, and printers at statewide conferences.
- Developed and maintained the online membership-payment workflow, integrating the PTA-hosted application with a third-party merchant processor through a secured API and supporting the processor’s security-certification process. Only limited transaction and reconciliation references were retained after authorization.
Jan 2008 — Dec 2011
Seattle, Washington
Seattle, Washington
360 System Solutions
Senior Technician
- Developed and supported a Visual Basic distributed transaction application with protected local store-and-forward files, offline transaction continuity, end-of-day central synchronization, centrally managed configuration, and custom peripheral drivers.
- Connected a corporate office, call center, and several retail locations over routed site-to-site VPNs; each store operated three to five registers and a commercial LED sign.
- Built a shared Windows fax service that accepted requests from multiple Access workstations supporting call-center dispatch and collection pickup.
- Deployed and supported the combined networking, servers, endpoints, telephony, registers, peripherals, signage integration, and field technology.
Jan 2002 — Dec 2012
Seattle, Washington
Seattle, Washington
NVL Laboratories, Inc.
IT Administrator
- Completed a Mac-to-PC platform migration across three locations and approximately 25–50 endpoints using Windows XP, Windows Small Business Server, and site-to-site VPN connectivity.
- Developed Windows applications, tray utilities, and service processes primarily in Visual Basic using Visual Studio, with selected C# components.
- Built the PDF-to-FileMaker association workflow and client-facing retrieval portal; used Word VBA specifically to populate standardized reports and produce final PDFs.
- Maintained local tape backup and a separately located off-site backup, and authored user guides, system-administration documentation, recovery instructions, and troubleshooting procedures.
Technical foundations
I learned the modern stack by working through the generations that built it.
I started with systems that exposed every layer. As the technology changed, the habit remained: understand enough of the full path to configure it, integrate it, diagnose it, and explain it.
From XT and 8086 machines to Xeon, x86-64, ARM, and embedded systems
My hands-on experience spans DOS-era systems, 486 platforms with math-coprocessor configurations, Pentium-era desktops and workstations, Xeon-based servers, and later x86-64, ARM, and other RISC-based platforms. Each generation changed the tools, but not the need to understand how processor, storage, operating system, drivers, network, peripherals, and workload affect one another.
Processor and platform progressionXT and 8086 · 486 and math coprocessors · Pentium · Xeon · x86-64 · ARM and other RISC-based systems
Storage progressionMFM · IDE/PATA · SCSI · SAS · SATA and 10K Raptor drives · early PCIe solid-state storage · M.2 solid-state devices
Configuration to integration
CONFIG.SYS and AUTOEXEC.BAT · memory, IRQ, I/O, DMA, and drivers · firmware, peripherals, virtualization, and system integrationEarly Microsoft Word/VBA beta experience
I learned VBA with guidance from a Microsoft engineer, tested a pre-release Word automation environment, identified behavior and documentation errors, and submitted annotated documentation for review. That experience made Visual Basic my preferred language for many years.
My first paid systems work
I temporarily maintained approximately 12 DOS workstations for my former middle school, including a WordPerfect 5.0-to-5.1 upgrade and peer networking over 10BASE2 thinnet. The work required BNC T-connectors, bus termination, manual drivers, and IRQ, I/O, and DMA configuration. The district later added internal support as its computer deployment expanded.
In-person Windows Registry guest lecture
I was invited to explain Registry architecture and troubleshooting, including GUID and CLSID relationships, shell and special-folder identification, value tracing, startup entries, services, installed programs, and expected versus unexpected entries.
Eight-server Windows infrastructure
I operated eight physical servers, including a two-host Hyper-V pair and one dedicated storage server, for client services and a separate technical lab spanning Windows services, centralized RAID storage, hosting, remote backup, and routed access.
Read the case studyTechnical and digital-media support
Beginning in 2013, I provided private-client contract work in computer systems, networking, photography, video capture, editing, and digital-content workflows for hospitality, entertainment, modeling, and independent online-creator environments.
Capabilities and technologies
Depth across systems—not a flat tool list.
The strongest fit is work that requires movement between the field problem, technical structure, failure behavior, and a supportable handoff.
Systems integration
- Root-cause and dependency analysis
- Requirements and acceptance criteria
- Hardware-software-workflow integration
- Field deployment and recovery
Test engineering and instrumentation
- Environmental-test and thermal-chamber troubleshooting support
- Procedure- and reference-based result review
- Programmable data acquisition and instrumentation
- Instrument control and data collection
- Materials, shear-force, and stress-test equipment
- Python test-data analysis
- Sensor and instrumentation fault isolation
Hardware and field systems
- Embedded and edge platforms
- AV, touch, display, power, and peripherals
- Cross-generation processor and storage platforms
- Installation, diagnostics, and serviceability
Infrastructure and networking
- Windows Server and Hyper-V
- Routing, VPN, DNS, DHCP, and hosting
- RAID, external SAS, backup, and recovery
- Public HTTPS and service operations
Conventional software
- Visual Basic, VBA, C#, Java, JavaScript
- Python, PowerShell, and SQL
- Windows applications, services, and automation
- Document, reporting, and transaction workflows
Testing and diagnostics
- Failure-path and regression checks
- Executable and integration validation
- Installation and repair acceptance
- Evidence-level reporting
Field and stakeholder coordination
- Frontline discovery and translation
- Customer and vendor coordination
- Technical documentation and knowledge handoff
- Supportable operating handoff
Separate AI systems space
Forward-Deployed AI Solutions.
The AI Systems Lab shows how the same field-first systems practice extends into local model research, agent infrastructure, AI-assisted product work, deployment, and evaluation.
Open the AI Systems Lab- 01
Discovery and technical scoping
I map the actual workflow, constraints, authority, failure conditions, and measurable outcome before selecting the solution.
- 02
AI-directed implementation
I define contracts and architecture boundaries, direct specialist agents, review tradeoffs, and correct plausible but wrong assumptions.
- 03
Evaluation and operating acceptance
I separate source, tests, executable, installation, network, and live evidence, then advance work only when the relevant layer supports it.